News
ACMA seeks public input to new rules for NBN consumer migration The Australian Communications and Media Authority, has requested public consultation on new rules which would set minimum complaints-handling process requirements on all service providers dealing with consumers migrating to the NBN.
11th April 2018
Telcos taking too long to respond to consumer issues Millions of Australians have experienced problems with their phone or Internet services over 12-months, prompting the Telecommunications Industry Ombudsman (TIO) to attack telcos and service providers for taking far too long to resolve the problems confronted by consumers.
10th April 2018
Split up NBN Co before rollout ends: ACCC The Australian Competition and Consumer Commission has recommended that the NBN Co, the company rolling out Australia's national broadband network, be split into two entities before it is privatised after the rollout ends.
9th April 2018
Comms market operating ?competitively? despite concentration: ACCC The competition watchdog, the Australian Competition and Consumer Commission (ACCC), says Australia?s market for broadband and voice services is operating competitively despite the levels of market concentration.
6th April 2018
NBN Co chief Morrow to quit by end of 2018 NBN Co chief executive Bill Morrow is leaving the company by the end of the year, according to a statement from the company.
5th April 2018
Australian Internet usage on a tear: ABS The latest Internet stats from the Australian Bureau of Statistics (ABS) have arrived, and on the major metrics on usage and download, the numbers are all up.
4th April 2018
Four big ISPs achieving good NBN speeds, says ACCC The first report from the ACCC's broadband monitoring programme shows that NBN services from iiNet, Optus, Telstra and TPG are achieving between 80% and a little over 90% of the maximum plan speeds during the busy evening period.
3rd April 2018
Australia-Singapore cable laying gets underway Laying of the Australia-Singapore subsea cable has commenced, with two ships laying two distinct sections from near Christmas Island to Fremantle, and the other in shallow water between Singapore and Christmas Island.
29th March 2018
Gold Coast gets Telstra ?world first? 5G Wi-Fi precinct Telstra is claiming a world-first with the switching on of a precinct of 5G-enabled WiFi hotspots on Australia?s Gold Coast, allowing locals free broadband during evaluation of the technology.
28th March 2018
ACCAN calls for telcos to ?step up? on consumer complaints The Australian Communications Consumer Action Network (ACCAN) says telcos do well out of the telecommunications industry, and need to step up and resolve complaints about third party charges themselves, not send their customers off to third party providers for resolution.
27th March 2018